E-commerce CRO

Beyond, Inc. and Kirkland’s: A Strategic Partnership to Revitalize Bed Bath & Beyond

In a significant move to reignite the Bed Bath & Beyond brand, Beyond, Inc. has announced its collaboration with Kirkland’s, Inc., following a lucrative $40 million deal with The Container Store. This partnership, valued at $25 million, aims to reintroduce Bed Bath & Beyond products into physical storefronts across the nation, turning Kirkland’s into the exclusive physical operator and licensee for new, smaller-format Bed Bath & Beyond locations, each anticipated to be up to 15,000 square feet.

This strategic alignment is a testament to the continuing importance of brick-and-mortar retail in an increasingly digital world. Amy Sullivan, CEO of Kirkland’s, expressed enthusiasm about the alliance, recognizing Bed Bath & Beyond as an iconic name in the home goods space. She stated, “Having known the iconic Bed Bath & Beyond brand for years, we are thrilled to partner with Marcus and the entire Beyond team to bring the brick-and-mortar strategy back to life.”

Beyond, Inc., which also owns online retailers Overstock and Zulily, is currently ranked No. 62 in Digital Commerce 360’s Top 1000 Database, while Kirkland’s holds the No. 568 spot with projected online sales of $120.33 million in 2024. This collaboration allows both companies to leverage their strengths, with Kirkland’s extensive experience in store operations and merchandising enhanced by Beyond’s innovative approach to retail.

The historical context of Bed Bath & Beyond is essential to understand the significance of this partnership. At its peak, the chain boasted over 1,000 stores but had drastically curtailed to several hundred locations by April 2023, prior to its bankruptcy filing. According to Marcus Lemonis, Beyond’s executive chairman, an omnichannel strategy is fundamental for Bed Bath & Beyond’s revival. He emphasized, “Retail is both an art and a science,” referring to the meticulous vetting of Kirkland’s management team as a strategic step toward enhancing Bed Bath & Beyond’s market presence.

Retail experts are optimistic about this new direction. AJ Lacouette, a co-founder of retail consultancy Global Advisors, stated that the shift to smaller formats is particularly strategic as it allows retailers to enter new markets with agility. “Smaller formats allow retailers to test new markets more easily and adapt to regional or localized consumer preferences,” she noted. This adaptability is crucial for a brand like Bed Bath & Beyond, which had previously defined itself by its large, wide-ranging inventory.

The move toward smaller stores is not merely a trend; it represents a calculated effort to enhance profitability while streamlining operations. Smaller retail spaces can significantly reduce overhead costs associated with large leases and staffing. Lacouette highlighted how smaller formats can provide a better customer experience, catering to the growing demand for convenience. “The move toward smaller stores presents an opportunity to boost profitability while enhancing customer experience,” she stated.

However, transitioning to this new model presents its own set of challenges. Brands will need to reevaluate their supply chains and inventory management strategies. As Lacouette explained, “Brands that align their in-store experience with online channels are likely to benefit from greater customer loyalty and agility in adapting to new retail landscapes.” This holistic approach is essential in today’s retail environment, where consumer preferences evolve rapidly.

Sullivan, in her commentary on Kirkland’s recent quarterly earnings, acknowledged that the company faces challenges in ecommerce sales, which experienced a significant decline. “Our ecommerce sales are facing headwinds,” she noted, indicating that the partnership with Beyond could offer solutions to bolster online performance. In the most recent quarter, Kirkland’s net sales reached $86.3 million, down from $89.5 million the previous year, with a comparable sales decrease of 1.7%, including a notable 10.6% drop in ecommerce.

The strategic partnership between Beyond and Kirkland’s holds promise for revitalizing Bed Bath & Beyond and adapting to the changing landscape of retail. By focusing on smaller, more agile store formats, both companies aim to harness current home decor trends while also improving operational efficiencies.

As competition in the retail space intensifies, this partnership could serve as a blueprint for other struggling brands looking to establish a more sustainable presence in both physical and digital marketplaces. The evolution of the Bed Bath & Beyond brand under the stewardship of Beyond, Inc. and Kirkland’s demonstrates a commitment to innovation, adaptability, and a deep understanding of consumer expectations.

With thoughtful execution, this strategic collaboration could not only reclaim Bed Bath & Beyond’s former glory but also set a new standard for retail resilience in a post-pandemic world.