The Impact of Personalized Flight Costs: American Airlines CEO Criticizes Delta’s AI Strategy In the ever-competitive airline industry, companies are constantly seeking new ways to attract customers and increase their…
Airline IndustryAncillary RevenuePassenger Experience
Southwest debuting seat selection option in 2026
Southwest Airlines Revolutionizes Passenger Experience with Seat Selection Option Southwest Airlines, known for its commitment to customer satisfaction and affordable travel, is set to revolutionize the passenger experience once again…
Airline IndustryArtificial Intelligence in Retail
Delta Air Lines rolls out AI for personalised airfare
Personalized Airfare: How Delta Air Lines is Revolutionizing Dynamic Pricing with AI Delta Air Lines, one of the leading players in the aviation industry, has recently made headlines by incorporating…
AI AnalyticsAirline IndustryCustomer Experience Management
Singapore Airlines taps Qualtrics’ AI to boost customer insight
Singapore Airlines Elevates Customer Experience with Qualtrics’ AI-Powered Analytics In the competitive landscape of the airline industry, understanding and meeting customer expectations is paramount to success. Singapore Airlines, known for…
Airline IndustryCustomer Loyalty ProgramsRetail Technology Solutions
Starflyer adopts iLoyal platform to enhance loyalty programme
Starflyer Enhances Loyalty Program with iLoyal Platform Starflyer, the renowned airline, has taken a significant step towards modernizing its customer engagement strategies by upgrading its STAR LINK loyalty program. The…
Emirates Airline to Accept Crypto Payments from 2026 In a move set to revolutionize the airline industry, Emirates has announced its plans to start accepting cryptocurrency payments from 2026. This…
FlySafair Introduces AI Interface for Smarter Bookings Lindi marks a bold step in FlySafair’s tech-driven customer service strategy. The airline industry, known for its fast-paced environment and constant innovation, has…
Airline IndustryAirport OperationsBiometric Technology
United brings facial recognition to Seattle airport
United Airlines Introduces Facial Recognition for TSA PreCheck Travelers at Seattle Airport United Airlines has recently implemented a new technology at Seattle-Tacoma International Airport, allowing TSA PreCheck travelers to expedite…
Qantas Cyber Attack Sparks Customer Alert Australian airline giant Qantas recently fell victim to a cyber attack, sending shockwaves through its customer base. While the company assured that no financial…
Airline IndustryInformation Technology Services
Singapore Airlines boosts software delivery with AI approach
Singapore Airlines Boosts Software Delivery with AI Approach Singapore Airlines has recently made waves in the tech world by partnering with PALO IT to revolutionize its software delivery process using…
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