Using AI in customer service — without risking customer experience
Using AI in Customer Service – Balancing Efficiency with Customer Experience Artificial Intelligence (AI) has revolutionized the way businesses interact with customers, especially in the realm of customer service. Chatbots powered by AI can quickly respond to inquiries, analyze data…
Hashtag issues add to Meta’s chaotic transition week during US presidency handover
When it comes to major transitions in power, especially within the realm of politics, every detail matters. In the case of Meta, formerly known as Facebook, the recent chaotic transition week during the handover of the US presidency brought to…
Startup Shakes Up Data Black Box In AI Overviews, Perplexity, ChatGPT
Revolutionizing AI-Generated Search: Unveiling the Data Black Box In the realm of digital marketing, the reliance on Artificial Intelligence (AI) has become ubiquitous, with its applications ranging from personalized advertising to content curation. However, as agencies, publishers, and brands have…
