CommBox Unveils CommSite AI to Deliver Real-Time Site Chat CommBox, a leading provider of conversational platforms, has recently announced the launch of CommSite AI, a revolutionary tool designed to transform…
Customer Engagement
John Lewis expands retail media to offsite digital channels
John Lewis Partnership Expands Retail Media Reach to Offsite Digital Channels John Lewis Partnership, a renowned name in the retail industry, is making bold moves in the realm of digital…
Is Technology Driving Success or Steering Customers Away?
The Impact of Technology on Customer Engagement and Business Success In the fast-paced world of retail, technology plays a crucial role in shaping customer experiences and driving business success. From…
Albertsons Media Collective debuts in-store digital display network
Albertsons Media Collective Debuts In-Store Digital Display Network Albertsons, one of the largest grocery retailers in the United States, has recently made a significant move in the realm of digital…
Winning the Next Trip: How to Earn Repeat Business from Uncommitted Shoppers
Cracking the Code: Strategies to Secure Repeat Business from Indecisive Shoppers It’s an age-old dilemma for retailers – how do you convert those window shoppers into loyal customers? The uncommitted…
8 reasons to add social listening to your marketing stack
8 Reasons to Add Social Listening to Your Marketing Stack In today’s fast-paced digital landscape, staying ahead of the competition and understanding your audience’s needs and preferences are crucial for…
Social commerce in Germany: how it looks & trends
Social Commerce in Germany: Unveiling Trends and Transformations Social commerce is revolutionizing the retail landscape in Germany, offering a seamless integration of social media and e-commerce to enhance the shopping…
Ian Tickle named Chief of Global Field Operations at Freshworks
Ian Tickle Named Chief of Global Field Operations at Freshworks Freshworks, a leading provider of customer engagement software, has recently announced the appointment of Ian Tickle as the Chief of…
Ian Tickle named Chief of Global Field Operations at Freshworks
Ian Tickle Named Chief of Global Field Operations at Freshworks Freshworks, a leading provider of customer engagement software, has recently announced the appointment of Ian Tickle as the Chief of…
NEXT & Infobip boost security & RCS messaging for shoppers
NEXT & Infobip: Enhancing Shopper Security and Engagement Through RCS Messaging In the fast-paced world of e-commerce, ensuring shopper security while enhancing customer engagement has become paramount for retailers. With…