PostNord: ‘Lockers Need More Visibility in Checkout’ PostNord, a leading logistics company in the Nordics, has been making waves in the e-commerce industry with its innovative approach to delivery solutions.…
Customer Experience
DSW deploys Tootsie foot scanning featuring an AR experience
DSW, a renowned footwear retailer, has recently integrated Tootsie foot scanning technology into its stores, providing customers with a cutting-edge Augmented Reality (AR) experience. This innovative move not only enhances…
The secret to retail loyalty in 2025? Premium experiences at every touch point
The Secret to Retail Loyalty in 2025? Premium Experiences at Every Touch Point In the ever-evolving landscape of retail, one thing remains clear: the key to success lies in understanding…
Trends 1st US dispensary to launch AI-powered wellness technology
The Rise of AI-Powered Wellness Technology in the Retail Industry As the retail landscape continues to evolve, technology plays an increasingly crucial role in shaping the way businesses interact with…
Southwest Airlines debuts free inflight WiFi to rewards members
Southwest Airlines Debuts Free Inflight WiFi to Rewards Members Southwest Airlines recently made waves in the aviation industry by announcing a game-changing move – the introduction of free inflight WiFi…
How optimization shapes the online shopping experience
Optimization is the Key to Enhancing the Online Shopping Experience In the fast-paced world of online retail, where competition is fierce and consumer expectations are constantly on the rise, the…
TravelCenters of America expands self-service kiosks strategy
TravelCenters of America, a leading operator of travel centers in the United States, is making significant strides in enhancing customer experience through the expansion of its self-service kiosks strategy. By…
Why data partnerships are the future of retail
Data Partnerships: The Key to Revolutionizing Retail In the fast-paced world of retail, staying ahead of the competition is crucial. With e-commerce on the rise and consumer expectations constantly evolving,…
Why automated customer service is bad for customer loyalty
The Pitfalls of Automated Customer Service: How It Impacts Customer Loyalty In today’s fast-paced digital world, businesses are constantly seeking ways to streamline processes and cut costs. One common approach…
High traffic, low conversions? Here’s what German brands are getting wrong in e-commerce
German e-commerce brands are facing a perplexing challenge: high traffic but low conversions. Despite effectively driving traffic through Google Ads and TikTok influencers, many brands are struggling to turn visitors…