Modulate Expert Shares Insight on Responsible AI in Voice Channels In the realm of online retail, where customer interactions play a pivotal role in shaping the success of a business,…
Customer Experience
Data-driven experiential displays: The new formula for retail success
Data-driven Experiential Displays: The New Formula for Retail Success In the ever-changing landscape of retail, brands are constantly seeking innovative ways to capture the attention of consumers and drive sales.…
Fashion retailer City Beach taps Teamwork Commerce to drive customer-centric innovation
Fashion retailer City Beach has recently made waves in the industry by teaming up with Teamwork Commerce, a leading retail technology provider, to enhance their customer-centric approach and drive innovation…
Behind the Click Podcast with Philippe Padrock: Turning delivery from anxiety to advantage
Turning Delivery Anxiety into Customer Advantage In the fast-paced world of e-commerce, delivery anxiety has long been a thorn in the side of both customers and businesses. The anticipation, the…
How AI shopping agents are rewiring retail
How AI Shopping Agents are Rewiring Retail Retailers are on the verge of losing control over their customer relationships as artificial intelligence (AI)-powered shopping agents begin to reshape how people…
Amazon launches Help Me Decide to simplify shopping
Amazon Launches “Help Me Decide” to Simplify Shopping Amazon, the e-commerce giant, has once again raised the bar in simplifying the online shopping experience for its customers. With the recent…
Wayfair Way Day sales days kick off Oct. 26
Wayfair Way Day sales days kick off Oct. 26 Wayfair, the popular online furniture and home goods retailer, has announced that its highly anticipated sales event, Way Day, will kick…
Target previews how it will use AI to fuel its next retail phase
Target’s Innovative Approach: Harnessing AI to Revolutionize Retail Experience When Target’s technology team gathered for its annual Demo Day, the event wasn’t just a showcase of software. It was a…
Top 5 retail tech trends shaping 2025
Top 5 Retail Tech Trends Shaping 2025 The landscape of retail is constantly evolving, driven by advancements in technology that aim to streamline processes, enhance customer experiences, and boost overall…
Factor4 intros self-serve kiosk for gift card sales
Factor4, a leading provider of gift card and loyalty solutions, has recently unveiled its latest innovation in the form of a self-serve kiosk designed specifically for gift card sales. This…
 
			 
			 
			 
			 
			 
			 
			 
			 
			