How Total Store Operations Is Taking Flight Total store operations are undergoing a significant transformation as retailers strive to meet the evolving needs and expectations of consumers. The shift towards…
Customer Experience
Embracing the future: Why retailers and employees are warming to AI
Embracing the Future: Why Retailers and Employees are Warming to AI Artificial Intelligence (AI) has transitioned from a promising frontier technology to an indispensable tool in various industries, with retail…
Aldi closes online shop to refocus on core business
Aldi’s Strategic Move: Closing Online Shop to Enhance In-Store Experience In a surprising strategic shift, Aldi, the renowned discount supermarket chain, has announced the closure of its online shop by…
Vori, Fujitsu Partner on Advanced Self-Checkout Solutions
Vori, Fujitsu Partner on Advanced Self-Checkout Solutions In a move aimed at revolutionizing the retail landscape, Vori and Fujitsu have joined forces to introduce cutting-edge self-checkout solutions. This collaboration promises…
Singaporeans spend 40m hours on hold, report reveals
Singaporeans Spend a Whopping 40 Million Hours on Hold: A ServiceNow Report Reveals Customer service plays a pivotal role in shaping the overall experience of consumers with a brand. However,…
Boost conversions by leveraging optimised logistics: Expert tips for convenience within the European customer journey
Boost Conversions by Leveraging Optimised Logistics: Expert Tips for Convenience within the European Customer Journey In the fast-paced world of e-commerce, where convenience is key and customer experience reigns supreme,…
Gen Alpha shopping behavior in e-commerce: What retailers must know in 2025
Gen Alpha Shopping Behavior in E-Commerce: What Retailers Must Know in 2025 In 2025, the landscape of e-commerce is being significantly shaped by the shopping behavior of Gen Alpha, the…
Hy-Vee Expands Retail Media Advertising
Hy-Vee Expands Retail Media Advertising Hy-Vee, the renowned retail chain, is making waves in the marketing world with its recent expansion into retail media advertising. By partnering with Instacart’s Carrot…
AI-powered self-service: Ethical, privacy considerations
AI-powered Self-Service: Navigating Ethical and Privacy Considerations in Retail Dr. Jason Corso, a prominent expert in computer vision and AI, sheds light on the groundbreaking impact of AI in transforming…
Transforming retail; What to consider before deploying AI agents
Transforming Retail: What to Consider Before Deploying AI Agents In the ever-changing landscape of retail, the integration of Artificial Intelligence (AI) agents has become a game-changer. The rise of Agentic…