Heritage Grocers Enhances Fresh Prepared Food Strategy with Predictive Analytics Heritage Grocers, a prominent ethnic grocer, has recently announced a strategic partnership with Upshop to revolutionize its fresh prepared food…
Customer Experience
OpenAI restores GPT-4o option for Plus subscribers after feedback
OpenAI Restores GPT-4o Option for Plus Subscribers After Feedback OpenAI, the groundbreaking organization behind innovative AI technologies, has recently made a significant decision in response to user feedback. The company…
8×8 launches The Power of You campaign to spotlight customers
The Power of You Campaign by 8×8: Putting Customers in the Spotlight 8×8, a leading provider of communication and collaboration solutions, has recently launched a groundbreaking campaign that shifts the…
United Airlines grounds mainline flights amid tech glitch
United Airlines Grounds Mainline Flights Amid Tech Glitch United Airlines, one of the major players in the aviation industry, recently faced a significant setback as they were forced to ground…
Kroger’s Fresh-Led Reset
Kroger’s Fresh-Led Reset: Elevating Customer Experience Through Localized Innovation In the ever-competitive landscape of retail, staying ahead of the curve is not just an option but a necessity. Kroger, one…
Retailers face data hurdles as just 11% ready for full-scale AI
Retailers Struggle with Data Hurdles as Only 11% are Prepared for Full-Scale AI In today’s digital age, artificial intelligence (AI) has become a powerful tool for retailers to enhance customer…
Return on relationship: Why your return policy might be your strongest loyalty tool
Return on Relationship: Why Your Return Policy Might Be Your Strongest Loyalty Tool In today’s retail landscape, businesses are constantly seeking innovative ways to cultivate customer loyalty and drive repeat…
Diebold Nixdorf Powers the Next Era of Grocery Retail
Diebold Nixdorf Powers the Next Era of Grocery Retail In the ever-evolving landscape of grocery retail, technology plays a crucial role in shaping the future of operations. One company at…
Mixed CX: Brands Face Many Hurdles, But Are Investing
Mixed CX: Brands Face Many Hurdles, But Are Investing Customer experience (CX) has become a key battleground for brands looking to differentiate themselves in an increasingly competitive marketplace. As consumers’…
Drowning in data, starving for insights: Amperity experts reveal customer data challenges
Drowning in Data, Starving for Insights: Amperity Experts Reveal Customer Data Challenges In today’s digital age, businesses are inundated with vast amounts of data from various sources. However, the real…