Making Returns Profitable: Strategies to Boost Margins and Reduce Costs Returns in the world of e-commerce are often seen as a necessary evil, a cost of doing business that can…
Customer Experience
Salesforce debuts AgentExchange for digital labour market
Salesforce’s AgentExchange: Revolutionizing the Digital Labour Market Salesforce, a global leader in cloud-based software, has once again made waves in the digital marketing industry with the launch of AgentExchange. This…
Salesforce launches Agentforce 2dx to optimise AI workflows
Salesforce Revolutionizes AI Workflows with Agentforce 2dx In the fast-paced world of digital transformation, efficiency is key. Companies are constantly seeking ways to streamline their workflows, boost productivity, and maximize…
Why B2B marketers glob on to more AI for bigger gains
Why B2B Marketers Glob Onto More AI for Bigger Gains As 2025 unfolds, B2B marketers are strategically realigning their focus towards leveraging advanced technologies to offer highly personalized customer experiences.…
Experiential Design: A Quack-tastic Success Story at Duck World In the bustling landscape of retail, standing out from the crowd is no easy task. Yet, Duck World, a store boasting…
Teradata executives predict AI transformation by 2025
Teradata Executives Predict AI Transformation by 2025 The landscape of technology and business is constantly evolving, with Artificial Intelligence (AI) playing a pivotal role in shaping the future. Senior executives…
PagerDuty introduces Agentic AI to enhance operations
PagerDuty Introduces Agentic AI to Enhance Operations PagerDuty, a leading provider of digital operations management, has recently unveiled its latest innovation in the form of Agentic AI features in Asia.…
Joann shuttering all store locations
Joann Shuttering All Store Locations: The Implications for E-Commerce Growth The recent announcement of Joann Stores closing all its physical locations has sent shockwaves through the retail industry. The arts…
Retail store policy changes require strategy, communication, associate understanding
Navigating the Changing Tides of Retail Store Policy: The Crucial Trio of Strategy, Communication, and Associate Understanding In the ever-evolving landscape of retail, policy changes are inevitable. Whether spurred by…
FedEx ecommerce report: 97% of shoppers abandon purchases due to inconvenience
FedEx Ecommerce Report: Understanding the Impact of Inconvenient Shopping Experiences A recent report by FedEx has shed light on a concerning trend in the world of ecommerce: a staggering 97%…