How Personalised Data and AI Are Crucial for Brands’ Future Success In a world where customer expectations are constantly on the rise, brands are continuously seeking innovative ways to enhance…
Customer Experience
Agentic AI helps firms boost CX satisfaction & cut costs per case
Agentic AI: Revolutionizing Customer Experience and Cost Efficiency In the fast-paced world of business, customer experience (CX) has become a critical differentiator for firms looking to stay ahead of the…
What’s coming in retail: 4 consumer insights to watch for
The Future of Retail: 4 Consumer Insights to Keep an Eye On In the ever-changing landscape of retail, staying ahead of consumer trends is crucial for businesses looking to thrive…
Chestnut Market debuts Mashgin AI checkout in Connecticut
Revolutionizing the Retail Experience: Chestnut Market Introduces Mashgin AI Checkout in Connecticut In a groundbreaking move set to transform the retail landscape, Chestnut Market has recently unveiled its latest innovation…
Self-service is evolving: Say hello to the Automated Retail and Kiosk Innovation Show!
Self-Service Evolution: Unveiling the Automated Retail and Kiosk Innovation Show! Self-service technologies have come a long way in transforming the retail landscape, offering convenience, efficiency, and personalized experiences to consumers.…
UK retailers face substantial losses from missing parcels
UK Retailers Count the Cost: GBP £464 Million Lost in Missing Parcels During Peak Shopping Season The holiday shopping season is supposed to be a time of joy and celebration…
American Airlines ends automatic boarding pass printing at kiosks
American Airlines Ends Automatic Boarding Pass Printing at Kiosks American Airlines recently made a significant change to its check-in process by ending automatic boarding pass printing at kiosks. This move…
Fast moves, big change: Google Cloud on AI enabling business
Fast Moves, Big Change: Google Cloud on AI Enabling Business In today’s fast-paced digital world, staying ahead of the curve is not just an option but a necessity for businesses…
Dollar General, Dollar Tree customers are pretty loyal
Why Dollar General and Dollar Tree Customers Are Incredibly Loyal When it comes to the retail industry, customer loyalty is the golden ticket for long-term success. Dollar General and Dollar…
Walgreens Narrows Loss in Q2; Turnaround Still in ‘Early Stages’
Walgreens Narrows Loss in Q2; Turnaround Still in ‘Early Stages’ Walgreens Boots Alliance Inc. recently announced its second-quarter earnings, showcasing a promising step forward in its ongoing efforts to revitalize…