Revolutionizing Retail: Everest’s Cutting-Edge Ice-Vending Solutions Everest, a trailblazer in vending technology, has once again raised the bar with its latest innovation tailored for retailers – the new Ice-Vending Solutions.…
Customer Experience
Ahold Delhaize Making Leadership Changes at Profi
Ahold Delhaize Making Leadership Changes at Profi Ahold Delhaize, a major player in the retail industry, is shaking up its leadership structure at Profi, one of its prominent brands. The…
Stop & Shop expands digital access with in-store kiosks
“Enhancing Customer Experience: A Closer Look at Stop & Shop’s In-Store Kiosks” Stop & Shop, a well-known grocery chain, is making waves in the retail industry with its recent introduction…
How Delta Agent Improved Customer Experience by Allowing Seat Changes In the world of airline travel, customer experience is paramount. It can make the difference between a one-time flyer and…
Out of stock experience big factor in abandoned online carts
The Impact of Out-of-Stock Products on Abandoned Online Carts In the fast-paced world of e-commerce, one of the biggest frustrations for online shoppers is encountering out-of-stock products. This experience not…
Voice AI leads AI race, bringing opportunities, challenges
Voice AI Leads the AI Race: Opportunities and Challenges At the recent Self-Service Innovation Summit held by Networld Media Group in Tampa from December 9-11, industry leaders gathered to discuss…
Why voice interaction is the future of self-service
The Future of Self-Service: Embracing Voice Interaction Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami, Florida.…