Lloyds Bank to Test Neurosymbolic AI for Better Customer Support Lloyds Bank is set to revolutionize its customer support services by testing neurosymbolic AI technology. This cutting-edge solution blends data…
Walmart’s Strategic Shift: Reintroducing Human Interaction in Select Stores In a surprising move, retail giant Walmart has decided to reverse its course on self-checkout systems in some of its stores.…
SharkNinja’s Strategic Move: Integrating Salesforce Agents for Enhanced E-Commerce Performance In the realm of e-commerce evolution, SharkNinja, a prominent player in the home appliance sales industry, is currently in the…
Ollie’s Bargain Outlet Debuts its First Store in Nebraska, Bringing Affordable Deals to the Heartland Ollie’s Bargain Outlet, the renowned discount retail chain, is making its mark in the heartland…
“Amazon CEO Andy Jassy Warns Employees of Job Losses Unless They Embrace AI” In a recent memo to Amazon staff, CEO Andy Jassy confirmed what many in the tech industry…
Swiggy Pilots Travel and Lifestyle Concierge App Crew: A New Frontier in Customer Service Swiggy, the renowned food delivery and quick commerce platform, has recently made a bold move by…
Fining Companies for Long Customer Call Waits: Why Majority of Britons Support This Measure In a recent survey conducted in the UK, it has been revealed that a significant 62%…
Amazon’s Restructuring Around AI: A Game-Changer in E-Commerce Amazon, the e-commerce giant, has once again showcased its commitment to innovation by restructuring its operations around Artificial Intelligence (AI). The company…
Automating Customer Service: NiCE Introduces CXone Mpower Agents NiCE, a leading provider of innovative solutions for customer service, has recently unveiled a groundbreaking advancement in the realm of AI-driven tools.…
OpenAI Enhances ChatGPT Search with Improved Understanding and Response to User Queries OpenAI, the renowned artificial intelligence research laboratory, has recently made waves in the tech world by rolling out…