Best Buy Utilizing Agentic AI to Revolutionize Customer Service Best Buy, a retail giant, is taking a significant step towards enhancing its customer service experience through the integration of agentic…
Customer Service
Myntra creates over 20,000 gig jobs to meet expected demand surge during annual sale
Myntra’s Strategic Move: Over 20,000 Gig Jobs Created for Annual Sale Surge Myntra, the leading e-commerce platform, is gearing up for its highly anticipated 22nd edition of the End of…
Kroger hiring 15K associates to drive better customer experience
Kroger Hiring 15K Associates to Enhance Customer Experience Kroger, one of the leading retail giants in the United States, has recently announced its ambitious plan to hire an additional 15,000…
From Shore to Storefront: Streamlining B2B Sales for Marine-Grade Materials
From Shore to Storefront: Streamlining B2B Sales for Marine-Grade Materials In the realm of B2B sales, the marine-grade materials industry presents a unique set of challenges and opportunities. Unlike impulse…
Streamed Answers: How NotebookLM is Revolutionizing User Experience NotebookLM, a leading player in the AI-powered notebook industry, has recently rolled out a groundbreaking feature that is set to redefine user…
Meijer opens 3 supercenters in Ohio
Meijer Opens 3 Supercenters in Ohio: A Strategic Move in the Retail Landscape Meijer, the popular retail chain, has recently made a significant expansion move by opening three new supercenters…
Are you ready for the conversational commerce revolution?
Are you ready for the conversational commerce revolution? Conversational commerce has been making waves in the retail industry, revolutionizing shopping experiences and transforming how brands interact with consumers. This innovative…
UK consumers sceptical of AI’s emotional skills in service roles
AI in customer service has undoubtedly revolutionized the way businesses interact with their consumers. From chatbots to automated responses, artificial intelligence has streamlined processes and enhanced efficiency. However, despite its…
Are AI Chatbots Taking Over Online Search? [Infographic]
Are AI Chatbots Taking Over Online Search? [Infographic] In the ever-changing landscape of online search, AI chatbots are emerging as powerful tools that are reshaping the way users discover information.…
Salesforce to acquire the startup Convergence.ai, adding automation expertise to Agentforce
Salesforce Enhances Agentforce with Acquisition of Convergence.ai Salesforce, a trailblazer in cloud-based software solutions, is set to bolster its AI agent operations by acquiring Convergence.ai, a startup hailing from London…