On October 4, 2024, C&S Wholesale Grocers LLC announced the retirement of Michael Papaleo, the company’s Executive Vice President and Chief Procurement Officer. Papaleo, who joined the company in 1997, has been a key player in C&S’s growth and strategic direction over the past 27 years. Although he is stepping down from his executive role, he will continue to lend his expertise as a strategic advisor for the next year, ensuring a smooth transition and continuity in leadership.
Throughout his tenure, Papaleo has held several significant leadership positions within the company. His responsibilities encompassed a wide array of critical functions, including inventory management, trade relations, margin performance, merchandising, and the marketing operations of C&S. His extensive background in procurement and merchandising was previously honed during over 14 years at Twin County Grocers in Edison, New Jersey. Papaleo’s strong academic foundation is also noteworthy; he earned a bachelor’s degree in business and economics from Rutgers University, which has undoubtedly contributed to his effective strategies and decision-making within the fast-paced grocery sector.
C&S Wholesale Grocers, based in Keene, New Hampshire, is the largest grocery wholesale distributor in the United States, serving more than 7,500 independent supermarkets, chain stores, military bases, and other institutions. With a product selection exceeding 100,000 items, C&S plays an essential role in the supply chain for a broad spectrum of clients. This scale and versatility reflect the importance of strong leadership, which Papaleo has exemplified during his years at the company.
In a statement regarding Papaleo’s retirement, C&S CEO Eric Winn emphasized the value of the people within the company, asserting, “What distinguishes C&S as an industry leader is our people.” Winn highlighted Papaleo’s unwavering commitment to customer service and noted his considerable influence in guiding C&S through various market challenges. This sentiment is supported by the fact that Papaleo has fostered a culture that prioritizes a customer-first focus, vital during shifting market dynamics.
Leadership transitions are critical in large corporations, especially in sectors as competitive as grocery wholesale distribution. With Papaleo’s retirement, the reins of the merchandising organization will be handed over to Mark McGowan, who currently serves as the EVP of retail and chief merchandising officer. Additionally, Andrew Connell, who is the current Chief Vice President of procurement, will oversee all procurement, demand planning, and inbound planning moving forward. These strategic appointments aim to ensure that C&S maintains its competitive edge and continues to meet the diverse needs of its clientele.
C&S has also been recognized as a leading player in the North American grocery market, as evidenced by its ranking as No. 18 on Progressive Grocer’s 2024 list of top food and consumables retailers in the region. This accolade highlights the significance of effective leadership and robust operational strategies in achieving and sustaining business success.
The grocery industry, particularly wholesale distributors, faces ongoing challenges, including supply chain disruptions, inflation pressures, and changing consumer preferences. Successful navigation through such complexities relies heavily on informed decision-making and a proactive leadership style. With leaders like Papaleo who have vast experience in procurement and merchandising, C&S has positioned itself to adapt to these evolving challenges.
As Papaleo transitions to his advisory role, his influence will remain a critical component of C&S’s strategic planning and operational effectiveness. His deep understanding of the marketplace will be invaluable as the company continues to respond to customer needs and market changes.
In conclusion, Michael Papaleo’s retirement marks the end of a significant era for C&S Wholesale Grocers. However, it also paves the way for new leadership to carry forward the company’s legacy of innovation and exemplary customer service in the grocery sector. The leadership changes aim to preserve and enhance the company’s standing in the competitive landscape while continuing to meet the expectations of their varied customer base.
