Sitecore & Microsoft Launch AI Lab to Boost Marketers’ Strategy Sitecore, a leading digital experience platform, has teamed up with tech giant Microsoft to unveil an AI Innovation Lab tailored…
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How AI drives engagement, loyalty, sales
AI: The Driving Force Behind Engagement, Loyalty, and Sales In today’s competitive retail landscape, businesses are constantly seeking innovative ways to enhance customer engagement, build loyalty, and ultimately drive sales.…
xAI Adds Memory to Grok to Personalize Future Responses
Enhancing User Experience: xAI Integrates Memory Feature in Grok for Tailored Responses Another update for X’s AI chatbot has revolutionized the way users interact with technology. The incorporation of a…
Twilio finds RCS adoption rising among mobile industry pros
Twilio Finds RCS Adoption Rising Among Mobile Industry Pros Twilio, a leading cloud communications platform, has recently unveiled some compelling insights into the adoption of Rich Communication Services (RCS) among…
How To Get Brand Mentions In Generative AI via @sejournal, @AlliBerry3
How To Get Brand Mentions In Generative AI: A New Frontier in Digital Marketing In today’s digital landscape, staying ahead of the curve is crucial for brands looking to make…
Google Unveils New AI Agent Toolkit: Navigating the Balance Between Innovation and Human Workforce In a move that has captured the attention of tech enthusiasts and industry professionals alike, Google…
Capgemini & Google Cloud unite for AI customer solutions
Capgemini & Google Cloud Unite for AI Customer Solutions Capgemini, a global leader in consulting, technology services, and digital transformation, has recently joined forces with Google Cloud to revolutionize the…
Google Cloud unveils AI features to enhance customer service
Google Cloud Unveils AI Features to Enhance Customer Service Google Cloud has recently made waves in the tech industry by unveiling AI enhancements within its Customer Engagement Suite. This move…
Nearly all contact centers tapping AI
AI Integration in Contact Centers: The Future of Customer Service Artificial Intelligence (AI) has revolutionized the way businesses operate, and contact centers are no exception. In recent years, there has…
DeepSeek unveils new approach to improve AI reasoning
DeepSeek Revolutionizes AI Reasoning with Groundbreaking Technique In the realm of Artificial Intelligence (AI), the ability to reason effectively is paramount for ensuring accurate and reliable outcomes. Recently, DeepSeek, a…