Twilio Launches Global RCS Messaging to Boost Trust & Engagement Twilio, a leading cloud communications platform, has recently rolled out global RCS (Rich Communication Services) messaging capabilities. This new feature…
AI-driven customer support
Synology Receives Impressive 4.7 Rating in 2025 Gartner Customer Report In the fast-paced world of technology, where innovation is key, customer feedback and satisfaction play a crucial role in determining…
CelcomDigi unveils in-house AI tools for operational efficiency
Boosting Operational Efficiency: CelcomDigi’s In-House AI Tools Revolution In the fast-paced realm of digital transformation, companies are constantly seeking innovative ways to streamline their operations and enhance customer experiences. Recently,…
Shopify’s GMV Grows 42% in Europe In the second quarter of this year, Shopify increased its business. Compared to the same period in 2024, the company’s gross merchandise value (GMV)…
Italy investigates Meta over AI integration in WhatsApp
Italy Investigates Meta Over AI Integration in WhatsApp The Italian Competition Authority, known as AGCM, has recently made headlines by announcing an investigation into Meta Platforms Inc. The focus of…
Mistral’s chatbot Le Chat takes on ChatGPT with major upgrade
Mistral’s Chatbot Le Chat Steps Up Its Game Against ChatGPT with Major Upgrade Mistral, a leading player in the AI chatbot industry, has recently unveiled a significant upgrade to its…
Ecommerce Trends: What Prime Day proved about AI’s role in online shopping
Ecommerce Trends: What Prime Day proved about AI’s role in online shopping Amazon Prime Day sales in 2025 set records and new highs across multiple metrics for online transactions and…
X Shares Key Data on Holiday Season Planning [Infographic]
Optimizing Your E-Commerce Strategy for the Holiday Season: Insights from X [Infographic] The holiday season is a crucial time for e-commerce businesses to capitalize on increased consumer spending. With the…
Lloyds Bank to test neurosymbolic AI for better customer support
Lloyds Bank to Test Neurosymbolic AI for Better Customer Support Lloyds Bank is set to revolutionize its customer support services by testing neurosymbolic AI technology. This cutting-edge solution blends data…
CommBox unveils CommSite AI to deliver real-time site chat
CommBox Unveils CommSite AI to Deliver Real-Time Site Chat CommBox, a leading provider of conversational platforms, has recently announced the launch of CommSite AI, a revolutionary tool designed to transform…