NiCE Acquires Cognigy for USD $955 Million to Boost AI-Powered CX NiCE, a prominent player in the digital marketing and e-commerce industry, has recently made waves by announcing its acquisition…
UK Public Sector Hotlines Surpass Banks for Caller Frustration In the digital age, where instant gratification is the norm, waiting on hold for customer service can feel like an eternity.…
ASEAN Urged to Unite on Digital Infrastructure A recent study has issued a stark warning to the ASEAN region: the digital divide is at risk of widening unless immediate action…
Alibaba’s Qwen3 Upgrade Outperforms OpenAI and DeepSeek on Benchmarks Alibaba, the Chinese e-commerce giant, has once again made headlines in the tech world with its latest Qwen3 upgrade. This new…
Nvidia to Restart China AI Chip Sales After US Talks Nvidia, a global leader in AI computing, is gearing up to resume its sales of AI chips to China following…
EU Bets on Quantum to Regain Global Influence In today’s rapidly advancing technological landscape, maintaining a competitive edge is crucial for global influence. Europe, historically a frontrunner in quantum technology,…
AI Could Save Billions but Healthcare Adoption is Slow Artificial Intelligence (AI) has the potential to revolutionize the healthcare industry, leading to improved patient outcomes, cost savings, and more efficient…
Meta, formerly known as Facebook, and the Turing Institute have recently announced a groundbreaking collaboration aimed at developing AI tools for the public sector. This partnership between the tech giant…
UN Leaders Unite to Chart an Inclusive Digital Future at WSIS+20 With global crises escalating and technology advancing at breakneck speed, UN leaders are uniting to ensure that digital transformation…
HTEC Appoints Tim Sears as First Chief AI Officer to Lead AI Strategy HTEC, a leading technology company, has recently announced the appointment of Tim Sears as its inaugural Chief…