Why Consumers Still Care About Sustainability in the Digital Age In a world where technology and convenience often take precedence, one might assume that sustainability would take a back seat…
#AirlineLoyalty
Costco Boosts Membership Perks for Top-Tier Members Costco, the renowned membership-only warehouse club, has recently announced exciting new perks for its top-tier members. The retailer, known for its competitive prices…
Improving user experience with pop-ups and gamification
Enhancing User Experience: The Power of Pop-ups and Gamification in E-Commerce In the fast-paced world of e-commerce, providing a seamless and engaging user experience is paramount. One of the biggest…
How Giant Food Keeps Value-Seeking Shoppers Coming Back in an Era of Loyalty Fatigue
Giant Food’s Winning Strategy: How to Beat Loyalty Fatigue In today’s competitive retail landscape, where customer loyalty seems to be waning, Giant Food is defying the odds by continuously attracting…
Ikea launches rewards program offering points beyond purchase
IKEA Launches Innovative Rewards Program to Enhance Customer Experience Swedish furniture retail giant IKEA has recently made a bold move in the realm of customer loyalty programs by launching a…
Un-marketing: redefining personalized marketing strategies
Un-marketing: Redefining Personalized Marketing Strategies In the fast-paced world of digital marketing, staying ahead of the curve is essential for brands looking to make a lasting impression on consumers. Traditional…
Zepto enters consumer analytics space with launch of subscription-based Atom
Zepto Revolutionizes Consumer Analytics with Subscription-Based Atom Zepto, a trailblazer in the digital marketing realm, is making waves once again with the imminent launch of Zepto Atom on May 16.…
Udemy appoints Neeracha Taychakhoonavudh to lead CX
Udemy Appoints Neeracha Taychakhoonavudh to Lead CX Udemy, the leading online learning platform, has recently made a strategic move by appointing Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer.…
Mercatus Launches Tool for Regional Grocers
Mercatus Revolutionizes the Grocery Industry with the Launch of DXPro The grocery industry has seen a significant shift towards digital platforms in recent years, with more consumers opting to shop…
Survey finds trust, safety & security key for CX in 2025
Survey Finds Trust, Safety & Security Key for CX in 2025 In the ever-changing landscape of digital marketing and e-commerce, one thing remains a constant priority for businesses worldwide: customer…