India probes Uber and Ola over iPhone pricing
Government of India Investigates Uber and Ola for Allegedly Overcharging iPhone Users The Government of India has recently launched an investigation into popular ride-hailing services, Uber and Ola, over allegations of discriminatory pricing towards iPhone users. The probe comes after…
The customer journey: A roadmap or a maze?
The Customer Journey: Navigating Between a Roadmap and a Maze Imagine planning a road trip. The map looks perfect – a clear route with scenic stops along the way. But as you set out, the roads are riddled with potholes,…
Delta agent ups customer experience with seat change
How Delta Agent Improved Customer Experience by Allowing Seat Changes In the world of airline travel, customer experience is paramount. It can make the difference between a one-time flyer and a loyal customer. Delta Air Lines recently made a customer-centric…
Grocery chain taps Upside to boost loyalty with shoppers
How a Grocery Chain Utilized Upside to Enhance Shopper Loyalty In the competitive landscape of the retail industry, maintaining customer loyalty is a paramount objective for businesses seeking long-term success and sustainability. One innovative strategy that has been gaining traction…
Zepto Cafe crosses 50,000 orders per day within 4 weeks: Aadit Palicha
Zepto Cafe’s Remarkable Success: How They Achieved 50,000 Orders Per Day in Just 4 Weeks Zepto Cafe, a rising star in the food delivery industry, has recently made headlines by reaching an impressive milestone of 50,000 orders per day within…
VTEX North America EVP Dani Jurado on 2025 B2B ecommerce tech trends
The Future of B2B Ecommerce Tech Trends: Insights from VTEX North America EVP Dani Jurado In the dynamic landscape of B2B ecommerce, staying ahead of technology trends is essential for companies looking to thrive in the digital realm. As we…
Frontier Airlines Boosts Rewards for Travelers
In an era where customer experience defines brand loyalty, Frontier Airlines has taken a significant step forward by enhancing its rewards program. This initiative is part of “The New Frontier,” a multifaceted transformation aimed at aligning the airline’s offerings with…
