The Future of Customer Trust: Responsible AI in CX Voice Channels In the fast-paced world of retail, customer service is a cornerstone of success. As retailers strive to meet the…
FTC Imposes Ideological Restrictions on Omnicom/IPG Merger The Federal Trade Commission (FTC) recently gave its final approval for the merger between Omnicom and Interpublic Group (IPG), two major players in…
OnBuy’s European Expansion: Breaking Into New Markets with Fairness and Ambition OnBuy, the UK-based online marketplace, is making significant strides by expanding its operations into 12 European countries, with Germany…
Unlocking Growth: Shein Extends Supply Network to Fashion Brands In a strategic move to navigate the challenges posed by US tariffs and fluctuating sales patterns, Shein, the trailblazing e-commerce platform,…
EU Court Backs Meta and TikTok in Digital Services Act Fee Dispute Europe’s second-highest court recently made a significant decision that favored tech giants Meta and TikTok in a legal…
Alibaba.com Expands AI Tools to Support Small Businesses in Accelerating Cross-Border Trade Alibaba.com, one of the leading e-commerce giants, is significantly ramping up its investment in artificial intelligence (AI) tools.…
Flipkart Boosts Emerging D2C Brands with ‘Fashion Spotlight’ E-commerce giant Flipkart is making waves in the retail industry once again by launching ‘Fashion Spotlight’, a strategic initiative aimed at propelling…
AI Agents Tipped to Outnumber Humans Online The landscape of the internet is rapidly changing, and according to the former Twitter chief executive, AI agents are set to take the…
Kaufland Launches in France: A New Era for E-Commerce Expansion German ecommerce giant Kaufland has recently made a significant move by launching its marketplace in France. This strategic expansion marks…
AI Development Needs Ethics, Not Just Efficiency: Stanford and Dragonfly Leaders Speak Out In the ever-evolving landscape of artificial intelligence (AI) development, the conversation is shifting. No longer is it…