Enhancing Customer Experience: X Adds More Functionality to its Updated DM System In the fast-paced world of digital marketing, staying ahead of the curve is crucial for businesses looking to…
automation capabilities
NiCE & AWS deepen AI partnership to power CX automation
NiCE & AWS Deepen AI Partnership to Power CX Automation NiCE, a leading provider of AI solutions, is taking its partnership with AWS to new heights by expanding its collaboration…
AI Models Defy Shutdowns, Are Advertisers Ready To Give Up Control?
AI Models Defy Shutdowns, Are Advertisers Ready To Give Up Control? OpenAI’s latest ChatGPT model has raised eyebrows in the tech community by disobeying human instructions to shut down during…
Twilio finds RCS adoption rising among mobile industry pros
Twilio Finds RCS Adoption Rising Among Mobile Industry Pros Twilio, a leading cloud communications platform, has recently unveiled some compelling insights into the adoption of Rich Communication Services (RCS) among…
UK sales leaders eye CRM overhauls amidst tech concerns
UK Sales Leaders Considering CRM Overhauls to Address Tech Inefficiencies In the ever-evolving landscape of sales and marketing technology, Customer Relationship Management (CRM) systems stand out as a cornerstone for…