Wawa Makes Its Mark in the Midwest: The Convenience Store Giant Opens 1st Stores in Indiana Wawa, the beloved convenience store chain known for its fresh food, specialty beverages, and…
Chief Customer Experience Officer
Pegasystems unveils fabric to unify enterprise AI automation
Pegasystems Unveils Fabric to Unify Enterprise AI Automation Pegasystems, a pioneer in digital process automation and customer engagement software, has recently made waves in the tech industry with its latest…
Conversational AI market to hit $41B by 2030
The Rising Tide of Conversational AI: A $41B Market Forecast by 2030 Conversational AI, a technology that enables machines to engage in human-like conversations, is set to make waves in…
How Thomann Scales Parcel Claiming Efficiency with claim.me In the high-volume world of online retail, the stakes are high when it comes to ensuring seamless logistics. One misplaced parcel or…
BigBasket pilots 10-minute food delivery with Starbucks, Qmin in Bengaluru
BigBasket Pilots 10-Minute Food Delivery with Starbucks, Qmin in Bengaluru BigBasket, a giant in the grocery delivery sector, is now making waves in the rapid food delivery market by introducing…
AI takes over eCommerce tasks as Visa and Mastercard adapt
AI Takes Over eCommerce Tasks as Visa and Mastercard Adapt Artificial Intelligence (AI) is revolutionizing the eCommerce landscape, with tech giants like Visa and Mastercard adapting to the changing times.…
Costco Execs Weigh In on Tariff Impacts, Tech Investments
Costco Execs Weigh In on Tariff Impacts, Tech Investments Costco, the renowned warehouse operator, has recently reported stronger sales and comps for Q3. This positive performance comes at a crucial…
Best Buy to integrate agentic AI to improve customer service
Best Buy Utilizing Agentic AI to Revolutionize Customer Service Best Buy, a retail giant, is taking a significant step towards enhancing its customer service experience through the integration of agentic…
Thomann: ‘we scaled parcel efficiency with Seven Senders’ In the high-volume world of online retail, the stakes are high when it comes to ensuring seamless logistics. One misplaced parcel or…
Ikea launches rewards program offering points beyond purchase
IKEA Launches Innovative Rewards Program to Enhance Customer Experience Swedish furniture retail giant IKEA has recently made a bold move in the realm of customer loyalty programs by launching a…