C-store Retail: Navigating the Shifts in Consumer Behavior and Industry Trends The landscape of the convenience store (c-store) industry is undergoing a significant transformation, driven by a confluence of factors…
customer-centric strategies
Dutch ecommerce worth 17 billion euros in first half of 2025
Dutch E-Commerce Flourishes Despite Minor Dip: A Look at the 17 Billion Euro Industry In the ever-evolving landscape of e-commerce, the Netherlands has proven to be a formidable player, with…
Mortar Group appoints Paul Sigaloff as first Global Chief Customer Officer
Mortar Group Elevates Customer Experience with Appointment of Paul Sigaloff as Global Chief Customer Officer Mortar Group, a leading player in the digital marketing and e-commerce industry, has recently made…
Celonis Appoints Dilipkumar Khandelwal to Lead Customer Success Celonis, a global leader in AI-driven process mining and process excellence software, has recently made a strategic move to enhance its customer…
Kroger Names New Leader of Consolidated Dallas and Houston Divisions
Rudy DiPietro Appointed as President of Kroger’s Texas Division: A Strategic Move to Drive Growth Kroger, the retail giant, has recently announced the appointment of Rudy DiPietro as the president…
CUB Debuts New Flagship Store: A Glimpse into the Future of Retail CUB, the beloved grocery chain, has recently unveiled its latest flagship store in Burnsville, Minnesota. This new location…
QXO leans into digital strategy after Beacon deal
QXO Leans Into Digital Strategy After Beacon Deal QXO Inc. posted a net loss in its first full quarter as a public company — yet executives made clear the company’s…
Udemy appoints Neeracha Taychakhoonavudh to lead CX
Udemy Appoints Neeracha Taychakhoonavudh to Lead CX Udemy, the leading online learning platform, has recently made a strategic move by appointing Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer.…
FIRST LOOK: How ALDI and Lidl Keep Attracting Shoppers
FIRST LOOK: How ALDI and Lidl Keep Attracting Shoppers In the realm of retail, attracting and retaining customers is an ongoing challenge that requires innovation and adaptability. Discount grocers like…
Advance Auto Parts closing 700 stores by mid year
Advance Auto Parts Closing 700 Stores: What This Means for the Retail Industry Amidst the ever-changing landscape of the retail industry, news of Advance Auto Parts closing 700 stores by…