Google’s Gemini AI Gains Momentum in Adoption, Catching Up to ChatGPT and Meta AI In the realm of artificial intelligence, the competition is fierce, with tech giants constantly vying for…
Calabrio Boosts Contact Centres with Over 70 New AI Features Calabrio, a leading provider of contact center solutions, has recently made waves in the industry by unveiling more than 70…
Zoom Service Restored After Major Outage: Understanding the Impact of DNS Problems Zoom, the popular video conferencing platform, recently faced a major outage that left users across the globe unable…
NICE Unveils CXone Mpower Orchestrator for Service AI NICE, a leading provider of cutting-edge technology solutions, has recently made waves in the tech world with the launch of CXone Mpower…
The Rise of Self-Serve Agents: Say Hello to Your Helpful Digital Doppelganger In the realm of digital transformation, the landscape is constantly evolving. The emergence of autonomous, ‘agentic’ AI-driven digital…
Claude Chatbot Maker Anthropic Gears Up for Major Funding Round Claude, the innovative chatbot maker from Anthropic, is making waves in the tech industry as the company gears up for…
Dubai’s Qeen.ai Secures Major Investment for AI Expansion In the realm of online shopping, a significant transformation is underway as AI-driven assistants progressively take over tasks that were once solely…
Oracle Unveils AI Agents to Assist Sales Teams Oracle, a leading provider of enterprise software solutions, has recently made a significant move by offering its AI agents to customers at…
Major Outage Hits OpenAI ChatGPT: Impact on Digital Marketing and E-Commerce OpenAI’s ChatGPT, a widely-used language processing AI model, recently experienced a major outage, causing disruptions across various industries that…