Onix Boosts AI Customer Solutions on Google Cloud with UJET Acquisition Onix, a leading provider of cloud solutions, has recently made a strategic move to bolster its AI-driven customer engagement…
customer interactions
Meta’s AI chatbots are designed to initiate conversations and enhance user engagement
Enhancing User Engagement: The Power of Meta’s AI Chatbots Meta, formerly known as Facebook, has been making waves in the digital marketing world with its innovative use of AI chatbots.…
NiCE & AWS deepen AI partnership to power CX automation
NiCE & AWS Deepen AI Partnership to Power CX Automation NiCE, a leading provider of AI solutions, is taking its partnership with AWS to new heights by expanding its collaboration…
ChatGPT adds meeting recording and cloud access
ChatGPT Enhances User Experience with Meeting Recording and Cloud Access OpenAI’s recent update to ChatGPT has revolutionized the way users interact with the AI tool. By granting ChatGPT access to…
SugarCRM integrates sales-i to boost sales efficiency & insights
SugarCRM Integrates sales-i to Boost Sales Efficiency & Insights SugarCRM has taken a significant step in enhancing sales efficiency and insights by integrating sales-i with Sugar Sell. This strategic move…
Endava to accelerate Google Agentspace enterprise AI
Endava Partners with Google to Accelerate Agentspace Enterprise AI Adoption In a world where digital transformation is no longer just a buzzword but a necessity for businesses to thrive, the…
Google’s Gemini AI sees rapid surge in adoption
Google’s Gemini AI Gains Momentum in Adoption, Catching Up to ChatGPT and Meta AI In the realm of artificial intelligence, the competition is fierce, with tech giants constantly vying for…
Calabrio boosts contact centres with over 70 new AI features
Calabrio Boosts Contact Centres with Over 70 New AI Features Calabrio, a leading provider of contact center solutions, has recently made waves in the industry by unveiling more than 70…
Zoom service restored after major outage
Zoom Service Restored After Major Outage: Understanding the Impact of DNS Problems Zoom, the popular video conferencing platform, recently faced a major outage that left users across the globe unable…
NICE unveils CXone Mpower Orchestrator for service AI
NICE Unveils CXone Mpower Orchestrator for Service AI NICE, a leading provider of cutting-edge technology solutions, has recently made waves in the tech world with the launch of CXone Mpower…