NiCE & AWS Deepen AI Partnership to Power CX Automation NiCE, a leading provider of AI solutions, is taking its partnership with AWS to new heights by expanding its collaboration…
ChatGPT Enhances User Experience with Meeting Recording and Cloud Access OpenAI’s recent update to ChatGPT has revolutionized the way users interact with the AI tool. By granting ChatGPT access to…
SugarCRM Integrates sales-i to Boost Sales Efficiency & Insights SugarCRM has taken a significant step in enhancing sales efficiency and insights by integrating sales-i with Sugar Sell. This strategic move…
Endava Partners with Google to Accelerate Agentspace Enterprise AI Adoption In a world where digital transformation is no longer just a buzzword but a necessity for businesses to thrive, the…
Google’s Gemini AI Gains Momentum in Adoption, Catching Up to ChatGPT and Meta AI In the realm of artificial intelligence, the competition is fierce, with tech giants constantly vying for…
Calabrio Boosts Contact Centres with Over 70 New AI Features Calabrio, a leading provider of contact center solutions, has recently made waves in the industry by unveiling more than 70…
Zoom Service Restored After Major Outage: Understanding the Impact of DNS Problems Zoom, the popular video conferencing platform, recently faced a major outage that left users across the globe unable…
NICE Unveils CXone Mpower Orchestrator for Service AI NICE, a leading provider of cutting-edge technology solutions, has recently made waves in the tech world with the launch of CXone Mpower…
The Rise of Self-Serve Agents: Say Hello to Your Helpful Digital Doppelganger In the realm of digital transformation, the landscape is constantly evolving. The emergence of autonomous, ‘agentic’ AI-driven digital…
Claude Chatbot Maker Anthropic Gears Up for Major Funding Round Claude, the innovative chatbot maker from Anthropic, is making waves in the tech industry as the company gears up for…