Smartsheet Appoints Stephanie Berner as Chief Customer Officer: Elevating Customer Success Through AI Integration Smartsheet, a leading provider of enterprise collaboration and workflow automation solutions, has recently made a strategic…
NiCE, Salesforce Deepen AI Partnership for Unified Service NiCE, a key player in the realm of customer experience solutions, has taken a significant step towards enhancing its AI capabilities by…
APAC Dominates Mobile Commerce Growth by Focusing on User Loyalty The Asia-Pacific (APAC) region has been making significant strides in the realm of mobile commerce, showcasing a remarkable 13% increase…
How Gibson Boosts Email Revenue by 120% with SAP Emarsys Personalization Gibson, a leading player in the retail industry, has recently witnessed a remarkable surge in its email revenue. The…
Unlocking Efficiency and Growth: The Rise of Commercial Card Payments in B2B Transactions In the realm of business-to-business (B2B) transactions, the landscape is evolving at a rapid pace. A recent…
CRM Data Drag: Systems Are Not Delivering, And Brands Are Losing Revenue Customer Relationship Management (CRM) systems have long been hailed as the holy grail of customer data organization and…
Toshiba Awarded 5-Year National Cooperative Contract Toshiba, a leading technology company, has recently secured a significant 5-year national cooperative contract, solidifying its position as a top player in the industry.…
Unlocking the Power of Loyalty Programs: A Key Strategy for Year-Round Retail Success In the ever-competitive landscape of retail, businesses are constantly seeking innovative ways to drive sales and foster…
The Strategic Embrace: Blending Automation and AI Power with the Human Touch to Drive Customer Relationships In the fast-paced world of retail, finding the perfect balance between cutting-edge technology and…
Ecommerce Trends: Why Personalization is an Important Priority for Retailers Right Now Personalization has become a crucial focus for top online merchants, and the reasons behind its significance are crystal…