Smart Inventory Strategy in Uncertain Times: Why Panic Buying Could Be Hurting Your Business In the ever-changing landscape of retail, staying ahead of the curve is essential for success. With…
customer trust
The Future of Customer Trust: Responsible AI in CX Voice Channels
The Future of Customer Trust: Responsible AI in CX Voice Channels In the fast-paced world of retail, customer service is a cornerstone of success. As retailers strive to meet the…
SISTRIX Reports Sharp Drop In ChatGPT Web Searches via @sejournal, @MattGSouthern
SISTRIX Reports Sharp Drop In ChatGPT Web Searches: What This Means for Digital Marketing SISTRIX, a leading SEO tool, recently revealed a significant decline in ChatGPT’s usage for web searches…
A Hidden Risk In AI Discovery: Directed Bias Attacks On Brands? via @sejournal, @DuaneForrester
A Hidden Risk In AI Discovery: Directed Bias Attacks On Brands? Artificial Intelligence (AI) has undoubtedly revolutionized the way brands interact with customers, personalize experiences, and streamline operations. However, with…
Kering data breach exposes 7.4m luxury customers’ details & spend
Luxury Retail Giant Kering Faces Data Breach Impacting 7.4 Million Customers Luxury retail conglomerate Kering, the parent company of renowned fashion houses such as Gucci, Balenciaga, and Alexander McQueen, recently…
Global ecommerce growth: Perspectives on how to navigate expansion
Global Ecommerce Growth: Perspectives on How to Navigate Expansion E-commerce has been rapidly expanding its reach globally, presenting both opportunities and challenges for businesses looking to capitalize on this trend.…
DOJ accuses Uber of violating disability law
Is Uber’s Accessibility Issue Costing Them More Than Just a Lawsuit? The Department of Justice (DOJ) has recently accused Uber of violating disability law by allegedly allowing their drivers to…
Moncler Korea Fined Over Customer Data Breach Moncler Korea, the renowned luxury fashion brand, has recently fallen victim to a malicious cyber attack that has compromised the personal information of…
Cyberattack keeps JLR factories shut, hackers claim responsibility
Cyberattack Keeps JLR Factories Shut: Hackers Claim Responsibility The recent cyberattack that has forced Jaguar Land Rover (JLR) to halt production at its factories is a stark reminder of the…
Ecommpay expands Asian payment methods amid USD $23.8 trillion boom
Ecommpay Expands Asian Payment Methods Amid USD $23.8 Trillion Boom Ecommpay, a leading payment service provider, is making strategic moves to expand its Asian payment methods. This initiative aims to…