Amazon Nearing Top 3 in Dutch E-Commerce
In recent years, the Dutch e-commerce landscape has showcased a unique characteristic: local players tend to dominate online spending. Among these, bol.com has consistently been a frontrunner. However, recent data from the Twinkle100, an annual ranking published by e-commerce trade…
Amazon Prime Big Deal Days 2024: A New Era of E-Commerce Sales
Amazon’s Prime Big Deal Days have become an essential part of the retail calendar, showcasing the e-commerce giant’s ability to capture attention and drive sales year-round. This year, the event was held on October 8 and 9, highlighting significant developments…
Bain, Kantar, and Qualtrics Launch Global Standards for CX
Bain & Company, Kantar, and Qualtrics have recently introduced updated Global Standards for Customer Experience (CX) after an extensive 10-week consultation process that garnered input from over 1,500 CX professionals and stakeholders across 23 countries. This initiative aims to create…
H-E-B Stores Adding Digital Tap-to-Pay Service
In a significant move towards modernizing the shopping experience, H-E-B Grocery Stores is set to introduce digital tap-to-pay technology across all its locations in Texas. Starting October 7, 2024, H-E-B will implement this phased rollout, allowing customers to utilize popular…
Temu Shoppers Are Loyal, Pretty Social
The latest report from Numerator reveals that Temu, a Chinese online marketplace, is gaining a strong foothold among U.S. consumers, particularly through its loyal customer base. With Temu shoppers averaging six purchases per year and spending around $247 annually on…
Enhancing the Online Buying Experience: Lessons from B2B Leaders
In today’s competitive landscape, companies recognize that the online buying experience can make or break customer loyalty. Recent insights from Digital Commerce 360’s Customer Experience Trends in B2B Ecommerce Report highlight how leaders from diverse industries, including The Home Depot,…