NRF Report: Decrease Expected in Consumer Returns in 2025 The National Retail Federation (NRF) has recently released a report forecasting a decrease in the rate at which consumers return merchandise…
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Designing AI strategies to enhance customer trust, call agent well-being
Designing AI Strategies to Enhance Customer Trust and Call Agent Well-being In the fast-paced world of retail, customer service is a crucial element that can make or break a business.…
Ecommerce Trends: How shoppers will use AI this holiday season
Ecommerce Trends: How Shoppers Will Use AI This Holiday Season As the 2025 holiday shopping season approaches, retailers are gearing up to enhance their ecommerce platforms, paying close attention to…
Younger Shoppers Bypass Merchants, Dispute via Bank Apps
The Shift in Consumer Behavior: Younger Shoppers Bypass Merchants and Dispute via Bank Apps In the ever-evolving landscape of e-commerce, a new trend is emerging among younger shoppers. Instead of…
Retailers face new pressure under California privacy law
The Impact of California’s New AI Transparency Rules on Retailers California has long been at the forefront of data privacy regulations, with the California Consumer Privacy Act (CCPA) setting a…
Spanish ecommerce increased 18% in first quarter
The Growth of E-Commerce in Spain: A Promising Trend for Retailers The first quarter of the year has brought promising news for the e-commerce sector in Spain. With a remarkable…
DoorDash debuts new fulfillment services and delivery robot for retailers
DoorDash Introduces New Fulfillment Services and Delivery Robot for Retailers DoorDash, originally known for its food delivery services, is expanding its horizons by launching innovative tools aimed at assisting retailers…
OnBuy expansion in Europe: UK marketplace enters Germany and 11 other countries
OnBuy’s European Expansion: Breaking Into New Markets with Fairness and Ambition OnBuy, the UK-based online marketplace, is making significant strides by expanding its operations into 12 European countries, with Germany…
Retailers sharply increase spending on social media in 2025, study says
Retailers Embrace Social Media Advertising Boost in 2025 In a surprising turn of events, retailers have significantly increased their spending on social media advertising in 2025. According to a recent…
Pinterest Announces Ad Updates at ‘Pinterest Presents’ Event
Pinterest Announces Ad Updates at ‘Pinterest Presents’ Event Pinterest recently unveiled some exciting updates for advertisers during its ‘Pinterest Presents’ event. Among the key announcements were new features for Search…