EXCLUSIVE: Why Target’s Good & Gather Line Hit the Mark
Target Corp. is celebrating the fifth anniversary of its beloved Good & Gather brand, which has quickly evolved into a cornerstone of their food and beverage offerings. This collection has not only solidified Target’s presence in the grocery space but…
USDA Shares Its Take on Online Grocery Habits
The U.S. Department of Agriculture (USDA) has recently released a pivotal report examining the evolving landscape of online grocery shopping. This comprehensive study, compiled by the USDA’s Economic Research Service (ERS), highlights a significant shift in consumer behavior towards digital…
Over 30% of Shoppers Relying on Quick Commerce for Essential Needs: Insights from NielsenIQ
Quick commerce is not just a trend; it is becoming an integral part of grocery shopping, signaling a transformative shift in consumer behavior. According to a recent report by NielsenIQ, 31% of Indian shoppers are now dependent on quick commerce…
Grocery Outlet Enters the Private Label Game
In a significant shift for the discount grocery retailer, Grocery Outlet Holding Corp. has announced the launch of its private label program, GO Brands. The introduction comes amid growing competition in the grocery landscape, where private label offerings are becoming…
Not all consumers are the same: Adopting a nuanced approach against retail fraud
Retail fraud presents an ever-growing challenge for retailers, particularly as the sophistication of fraudulent activities continues to climb. The rise of e-commerce has introduced complex dynamics to the retail landscape, making it both easier for consumers to make returns and…
Prepare your technology now for a successful holiday season
As summer days roll on, retailers must shift their focus from beach outings to the critical planning phase for the holiday season. In the retail world, preparation is not just important; it’s essential for maximizing sales and enhancing customer experience…
San Jose Sharks CX Leader Talks Strategy, Shares Insights
In the latest episode of the CX Innovators podcast, hosted by Retail Customer Experience editor Judy Mottl, Stacy McGranor, the CX director for Sharks Sports & Entertainment, shared a wealth of insights about customer experience strategy. The Sharks organization encompasses…
Amazon Offers Another Grocery Delivery Plan for Prime Members
In a strategic move to enhance its grocery delivery services, Amazon has introduced a new subscription plan specifically for its Prime members. This development signifies Amazon’s commitment to catering to the increasingly convenience-driven consumer market. The newly launched plan—priced at…
Maximizing E-Commerce Success: Essential Strategies for Boosting Conversion Rates
In today’s digital landscape, e-commerce has become more competitive than ever. As online shopping continues to expand, businesses must not only attract visitors but also convert them into paying customers. The key to achieving this lies in effective conversion rate…
Disruptive Macro Trends the Food Industry Can’t Afford to Ignore
In today’s competitive food marketplace, businesses are facing unprecedented levels of disruption. Factors such as socioeconomic changes, shifts in demographics, and the rising purchasing power of younger generations are reshaping the landscape. To thrive in this environment, companies must not…
