Omnichannel Experience

Marketers Struggle to Meet UK Consumer Expectations for Personalisation A recent report from SAP Emarsys has shed light on a concerning trend in the world of marketing: a significant gap…

How Retailers Can Lead the AI-Driven CX Revolution Artificial Intelligence (AI) has become a game-changer in the retail industry, offering unprecedented opportunities to enhance customer experiences (CX) and drive business…

Transforming Retail: What to Consider Before Deploying AI Agents In the ever-changing landscape of retail, the integration of Artificial Intelligence (AI) agents has become a game-changer. The rise of Agentic…

Home Depot debuts Magic Apron to help customers get needed answers Home Depot, the leading home improvement retailer, has recently introduced a groundbreaking tool to enhance the customer shopping experience…

Here comes Gen Beta: What retailers need to know about this consumer demographic In the ever-changing landscape of retail, staying ahead of emerging consumer demographics is key to success. The…

Albertsons Taps Susan Morris for CEO Role Albertsons, one of the largest retail grocery chains in the United States, has made a strategic move by appointing Susan Morris as its…

Adore Beauty Taps Tutch for Endless Aisle Capabilities Australian beauty giant Adore Beauty has recently made a strategic move by partnering with tech company Tutch to enhance its endless aisle…

Online, Offline And Everywhere: Retailers Turn To Connected Commerce In the ever-evolving landscape of retail, one thing is becoming increasingly clear: the lines between online and offline shopping are blurring.…

B2C Playoff: New CRM Is Built To Drive Consumer Sales In the competitive arena of e-commerce, businesses are constantly seeking innovative ways to connect with their customers and drive sales.…

Walmart Gains Market Share With Another Strong Quarter Walmart, the retail giant, has once again shown its dominance in the market with a stellar performance in the latest quarter. The…