ChatGPT Enhances User Experience with Study Mode for Active Learning In the realm of AI-driven tools, ChatGPT has emerged as a frontrunner in providing innovative solutions for users across various…
Personalized Experiences
Customer loyalty at inflection point, claims study
Customer loyalty at inflection point, claims study A recent study has shed light on the current state of customer loyalty in the digital age, suggesting that businesses are facing a…
UK consumers lose trust as retailers invest more in AI
Why UK Consumers Are Losing Trust in Retailers’ AI Investments In the age of digital transformation, retailers are increasingly turning to artificial intelligence (AI) to enhance customer experiences, streamline operations,…
Singapore Airlines taps Qualtrics & AI to enhance customer insights
Singapore Airlines Elevates Customer Experience with Qualtrics & AI Singapore Airlines, a renowned name in the aviation industry, has recently taken a significant step towards enhancing its customer experience. The…
Boulevard raises $80 million to accelerate AI for self-care
Boulevard Raises $80 Million to Accelerate AI for Self-Care In a significant move to enhance its AI capabilities and broaden its platform’s reach in new enterprise markets, Boulevard has successfully…
X Plans to Launch AI Text-to-Video Option, New AI Companions
Unlocking the Future: xAI’s Revolutionary AI Text-to-Video Option and New AI Companions In the fast-paced world of digital marketing and e-commerce, staying ahead of the curve is essential for success.…
Agentic AI drives retail shift from legacy systems to smart commerce
Agentic AI: Revolutionizing Retail Towards Smart Commerce In the fast-paced world of retail, staying ahead of the curve is crucial to success. With consumer expectations constantly on the rise, retailers…
Sam’s Club’s MAP retail media network debuts new measurement tool for advertisers
Sam’s Club’s MAP Retail Media Network Introduces Advanced Measurement Tool for Advertisers When Sam’s Club’s Member Access Platform (MAP) unveiled new ad formats back in April, it signaled a strategic…
Meta’s Facebook uses phone photos for AI if users allow it
Meta’s Facebook Uses Phone Photos for AI If Users Allow It Meta, formerly known as Facebook, has recently introduced a new feature that allows users to contribute their phone photos…
AI personalisation in FMCG must be invisible to earn trust
AI Personalisation in FMCG: Why Invisibility is Key to Winning Consumer Trust In the fast-paced world of Fast-Moving Consumer Goods (FMCG), brands are constantly seeking new ways to connect with…