SleekFlow, a prominent player in the omnichannel conversational AI arena, recently raised USD $7 million in a Series A+ funding round. This investment was spearheaded by Atinum Investment, a South Korean venture capital firm, and marks a strategic move as it brings SleekFlow’s total funding to an impressive USD $15 million. The influx of capital is set to significantly accelerate SleekFlow’s global expansion and enhance its AI technologies.
The funding round attracted various investors, including previous backers such as the AEF Greater Bay Area Fund—managed by Gobi Partners GBA—and Transcend Capital Partners. Additionally, Moses Tsang, a former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC, joined as a new investor, highlighting the interest and confidence in SleekFlow’s growth potential.
Henson Tsai, the Founder and CEO of SleekFlow, expressed enthusiasm about the strategic partnership with Atinum Investment, citing it as a vital step in their expansion journey. “Having established connections with our investors, we are excited to leverage their experience as we aim to grow our footprint in Southeast Asia, the Middle East, and Europe,” Tsai stated.
The primary focus of this funding will be to bolster SleekFlow’s engineering capabilities and advance its artificial intelligence offerings. The addition of Chief Technology Officer Gao Lei, a veteran from Silicon Valley, has intensified SleekFlow’s commitment to innovation. Under his leadership, the company is enhancing its technology stack and system support to align with market demands.
SleekFlow’s ambitions are clear, as it plans to roll out fully automated sales and support solutions that encompass voice, calls, and emails. This initiative aims to deliver exceptional value across diverse sectors, from insurance and healthcare to retail and telecommunications. By integrating various communication channels, SleekFlow positions itself as a formidable player in the customer engagement landscape.
The conversational AI market is displaying immense growth potential, with projections indicating a rise from USD $13.2 billion in 2024 to approximately USD $49.9 billion by 2030, according to industry analysis from Yahoo Finance. This growing market underpins SleekFlow’s goal to emerge as a leading customer engagement solution provider.
SleekFlow’s comprehensive suite of tools combines conversations, product catalogs, payment systems, and order management into a cohesive platform designed for improved customer engagement. This integrated approach empowers businesses to connect with their customers seamlessly, ultimately enhancing the overall customer experience.
Prominent brands such as Delonghi, Hilton Dubai, L’Occitane, and Audi are already leveraging SleekFlow’s innovative solutions to streamline their operations. By utilizing omnichannel conversational AI capabilities, these companies are experiencing significant improvements in their business processes, demonstrating the effectiveness of SleekFlow’s offerings.
Peter Na, the Regional Head of Atinum Investment’s Singapore office, highlighted SleekFlow’s ability to meet the evolving requirements of enterprise customers. “Being at the forefront of the rapidly expanding global customer engagement market, SleekFlow’s localized approaches have allowed it to expand beyond Asia,” Na commented. He emphasized Atinum’s commitment to supporting SleekFlow’s journey toward further global expansion.
Following its previous successful funding round of USD $8 million in 2022, SleekFlow’s combined capital now totals USD $15 million. The company is gearing up for a Series B fundraising effort within the next year, which aims to strengthen its positioning in the competitive technology sector.
As SleekFlow journeys forward, the continued emphasis on enhancing AI technology and expanding its communication capabilities will play a crucial role in its strategy. With its robust funding and a visionary leadership team, SleekFlow appears poised to realize its ambitious goals while contributing significantly to the evolution of customer engagement through technology.
