AI-Powered Copilot Chat: Revolutionizing Customer Engagement with Microsoft’s Latest Innovation Microsoft has once again raised the bar in the realm of customer engagement with the launch of its AI-powered Copilot…
In today’s competitive landscape, businesses have poured billions into marketing technology (martech) systems. Yet, a remarkable 99% of them plan to update their setups in the upcoming year. This striking…
Artificial Intelligence (AI) is rapidly becoming a cornerstone of modern technology integration, with major firms taking the lead in embedding AI into their everyday products. This trend indicates not only…
In the fast-paced arena of human capital management (HCM), James Saxton stands out as a transformative leader. As the Vice President of Product for the Asia Pacific and Japan (APJ)…
The digital marketing landscape is rapidly shifting, and recent insights from the Yahoo Singapore Digital Marketers Pulse study shed light on potential challenges marketers may face by 2025. Conducted in…
In a significant move for e-commerce efficiency, Linnworks has announced a strategic integration with Loop, aimed at enhancing the post-purchase experience for retailers. This collaboration directly addresses the growing need…
In a significant move to enhance the post-purchase experience for e-commerce retailers, Linnworks has announced a new integration with Loop. This collaboration aims to simplify returns management, increasing efficiency while…
Recent research from GoodHabitz has uncovered a significant shortcoming within the UK workforce regarding training in artificial intelligence (AI) tools. The study, conducted in conjunction with Censuswide, found that approximately…
In an age where e-commerce is a critical component of business success, companies are continuously seeking ways to enhance their operations. ChannelEngine has stepped up to the plate by introducing…
E-commerce CRO
Teleperformance Opens New Multilingual Hub in Bali: A Step Towards Enhanced Customer Service in Asia-Pacific
Teleperformance, a global leader in customer experience management, has recently inaugurated a new multilingual hub in Bali, Indonesia. This strategic move aims to significantly bolster customer service capabilities for clients…