In recent years, store brands have seen impressive growth, often outpacing their national-brand counterparts. This phenomenon can largely be attributed to current economic pressures—around 69% of Americans express concern over…
In a significant setback for Krispy Kreme, a cybersecurity incident has caused disruptions to online orders across the United States. While the company’s in-store operations remain intact, the ramifications of…
In a notable shift within the retail landscape, Greg Finchum, currently serving as Executive Vice President of Retail Operations at Food Lion, has been appointed the new president of the…
Etsy, Inc. is undergoing significant leadership changes aimed at transforming the company’s growth trajectory and enhancing customer experience. These modifications come at a crucial time as the e-commerce platform seeks…
As 2024 progresses, the race for customer satisfaction is largely shaped by one key factor: convenience. According to a recent report by CX Network, “The Global State of CX 2024,”…
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