The Pitfalls of Automated Customer Service: How It Impacts Customer Loyalty In today’s fast-paced digital world, businesses are constantly seeking ways to streamline processes and cut costs. One common approach…
A Hidden Risk In AI Discovery: Directed Bias Attacks On Brands? Artificial Intelligence (AI) has undoubtedly revolutionized the way brands interact with customers, personalize experiences, and streamline operations. However, with…
Luxury Retail Giant Kering Faces Data Breach Impacting 7.4 Million Customers Luxury retail conglomerate Kering, the parent company of renowned fashion houses such as Gucci, Balenciaga, and Alexander McQueen, recently…
Is Uber’s Accessibility Issue Costing Them More Than Just a Lawsuit? The Department of Justice (DOJ) has recently accused Uber of violating disability law by allegedly allowing their drivers to…
Consumers Concerned With Frequent Food Recalls Food recalls have become a growing concern for consumers in recent years. With the rise of social media and instant news updates, people are…
Why a Sustainability Strategy is Vital for German E-Commerce SMEs In the realm of e-commerce, sustainability has emerged as a critical differentiator for businesses looking to thrive in an increasingly…
Squiz Launches AI Search Tool for Secure, Compliant Web Answers In the ever-changing landscape of digital marketing and e-commerce, staying ahead of the curve is essential for businesses looking to…
Meta Updates System For Brand Rights Protection Meta, the parent company of social media giants like Facebook and Instagram, is constantly refining its strategies to ensure a safe and authentic…
Federal Agencies Turn Up Heat on Summer Food Recalls The summer season is in full swing, but for some food manufacturers and retailers, the heat is on for a different…
European Survey Shows Payment Trends, Sustainability Focus A recent survey conducted by Nexi among 28,000 Europeans has shed light on the payment trends shaping the retail landscape in the region.…