Navigating the New Landscape of Gifting: Insights from Somia Farid Silber of Edible Brands
Somia Farid Silber may be newly appointed as CEO at Edible Brands, but her journey with the company has been anything but short. Since joining Edible in a full-time capacity in 2016, she has played a crucial role in rebranding…
How are returns management trends impacting customer experience?
In the ever-shifting landscape of e-commerce, returns management has taken center stage as a crucial factor influencing customer experience. As online shopping continues to rise, so do the expectations surrounding returns. Today’s consumers seek not only convenience but also clarity…
The Future of E-Commerce: Adapting to Changing Consumer Behavior
In the rapidly changing landscape of e-commerce, understanding consumer behavior has never been more essential. As digital shopping becomes increasingly prevalent, businesses must adopt strategies that resonate with their customers’ needs and preferences. This article will explore key trends influencing…
5 Takeaways From PLMA's Private Label Trade Show
Manufacturers, retailers, and industry professionals converged this month in Rosemont, Illinois, near Chicago, for the Private Label Manufacturers Association (PLMA) trade show. The event, themed “The Store Brands Phenomenon 2024,” highlighted the continued growth of private label products across various…
New Visa-Affirm Collaboration Revolutionizes Payment Flexibility
In an era where consumer preferences dictate the landscape of retail and e-commerce, Visa’s recent collaboration with fintech company Affirm marks a pivotal shift in payment solutions. This partnership introduces an innovative card allowing users in the United States to…
Fun Black Friday fact: Big walking day for retail shoppers
As the holiday shopping season draws near, one fact stands out about Black Friday: it’s not just about great deals; it’s also a day filled with significant physical activity. According to a recent survey conducted by Kuru Footwear, Americans collectively…
Lower Volumes, Cautious Consumers Affected SpartanNash in Q3
The retail landscape continues to present both challenges and opportunities, as evident in SpartanNash’s recent third-quarter financial results. Despite a slight dip in overall net sales, the company demonstrated resilience through strategic acquisitions and a solid retail performance, highlighting its…
How Wide Is the Gap Between Wanting to Cook at Home and Actually Doing It?
In today’s fast-paced world, the kitchen is often a place of both aspiration and frustration for many consumers. A recent survey from 84.51°, the data science arm of The Kroger Co., reveals a fascinating dichotomy: while the majority of shoppers…
UK Christmas Shoppers Focus on Value, Expect Higher Returns
As the festive season approaches, insights into UK consumer behavior reveal a significant shift in shopping habits. A recent YouGov survey commissioned by Advanced Supply Chain and ReBound Returns has uncovered critical trends that highlight the importance of value, the…
Most consumers like human customer service
In an age where technology increasingly plays a role in customer interactions, understanding consumer preferences remains crucial for brands seeking to enhance their customer service. A recent study by Five9 reveals a significant insight: 75% of consumers prefer talking to…
