Revolutionizing Customer Engagement: Salesforce Introduces Agentforce 360 Access in ChatGPT Salesforce, a global leader in customer relationship management solutions, has joined forces with OpenAI to unveil a groundbreaking collaboration that…
customer engagement
Ulta Beauty rounds out ecommerce with a new marketplace
Ulta Beauty Expands Digital Reach with UB Marketplace Ulta Beauty has recently announced the launch of UB Marketplace, a new online platform aimed at diversifying the retailer’s product offerings. The…
Salesforce Expands Partnerships With OpenAI, Anthropic To Support Ads, Websites
Salesforce Accelerates AI Adoption in Retail with OpenAI and Anthropic Partnership Salesforce, a global leader in customer relationship management, has recently made strategic moves to enhance its AI capabilities by…
From inbox fatigue to handset impact: Why texting completes the marketing mix
From Inbox Fatigue to Handset Impact: Why Texting Completes the Marketing Mix Marketers today are facing an uphill battle when it comes to capturing the attention of their target audience.…
Alibaba’s Qwen lab launches robotics unit to drive embodied AI
Alibaba’s Qwen Lab Launches Robotics Unit to Drive Embodied AI Alibaba, the e-commerce giant, is making significant strides in the realm of artificial intelligence with the launch of a new…
Bally's Ups The Ante: Casino Operator Chooses A New Email Service
Bally’s Ups The Ante: Casino Operator Chooses A New Email Service Bally’s Corporation, a prominent player in the casino industry, has recently made a strategic move to enhance its digital…
Are AI Tools Eliminating Jobs? Yale Study Says No via @sejournal, @MattGSouthern
Are AI Tools Eliminating Marketing Jobs? Yale Study Finds Zero Displacement Despite High Exposure Scores Artificial Intelligence (AI) has been a hot topic in the realm of digital marketing, sparking…
The secret to retail loyalty in 2025? Premium experiences at every touch point
The Secret to Retail Loyalty in 2025? Premium Experiences at Every Touch Point In the ever-evolving landscape of retail, one thing remains clear: the key to success lies in understanding…
Albertsons adds travel perk for loyalty members
Albertsons Adds Travel Perk for Loyalty Members Albertsons, the well-known grocery chain, has recently made waves in the retail industry by introducing an exciting new perk for its loyal customers.…
OpenAI launches Instant Checkout to enable in-chat purchases
OpenAI Revolutionizes E-Commerce with Instant Checkout Feature In a groundbreaking collaboration, Stripe and OpenAI have joined forces to introduce the Agentic Commerce Protocol, a cutting-edge technology that allows for in-chat…