#digital transformation

Northeast Grocery Modernizes IT Infrastructure

Northeast Grocery Inc. (NGI) is making a remarkable stride in its technological evolution by partnering with Google Cloud to transition its infrastructure and applications from traditional data centers to a cloud-native environment. This strategic move not only aims to enhance…

Indosat and GoTo Launch Sahabat-AI: A Step Forward in Indonesia's AI Landscape

Indonesia’s digital ecosystem is poised for transformation with the recent launch of Sahabat-AI, a new large language model ecosystem introduced by the collaboration between Indosat Ooredoo Hutchison and tech giant GoTo. This initiative is strategically designed to empower local developers…

Philippines to Launch Biometric Passenger System at Airports

The Philippines is set to pilot a cutting-edge biometric passenger processing system at its airports, a significant initiative aimed at modernizing airport operations and enhancing passenger experience. This collaboration between the Department of Transportation and UltraPass ID will kick off…

Microsoft, Accenture & Avanade Team Up for AI Transformation

In an age where technology is reshaping the business landscape, Microsoft, Accenture, and Avanade are taking significant steps to usher in a new era of digital transformation powered by artificial intelligence (AI). Their strategic partnership aims to enhance operational efficiencies…

EU and UK Universities Begin Metaverse Classes: A New Horizon in Education

As educational institutions strive to adapt to modern learning needs, several universities across the EU and the UK are set to implement metaverse-based courses. This initiative introduces an innovative approach, allowing students to participate in classes held within digital replicas…

US Foods Inc. Makes AI and Mobile the Lynchpins of Digital Transformation

In the fast-paced world of foodservice and distribution, US Foods Inc. stands out as a leader in digital transformation, effectively harnessing mobile technology and artificial intelligence (AI) to foster significant growth. The company’s latest fiscal report mirrors its strategy: for…

Business Systems & Teneo.ai unveil AI voice automation

In a groundbreaking initiative set to redefine customer service paradigms, Business Systems has joined forces with Teneo.ai to introduce an advanced AI voice automation solution tailored for the contact centre landscape. This partnership promises to achieve a remarkable accuracy rate…

Strong AI Adoption Drives Palantir’s Revenue Forecast Up

Palantir Technologies has revised its 2024 revenue forecast for the third consecutive time, attributing this positive trend to the increasing adoption of artificial intelligence (AI) by both government and corporate clients. The company now anticipates its annual revenue to fall…

Rimini Street Expands Database Security with New Features

In today’s digital landscape, where data breaches and vulnerabilities pose significant risks, Rimini Street has elevated its database security offerings through an enhancement of its Rimini Protect Advanced Database Security Suite. This suite is designed to offer advanced protection for…

Nearly Half Find AI Helpful for Customer Service: Study

A recent study by Forethought reveals an intriguing insight into consumer perceptions of artificial intelligence (AI) in customer service. Almost 50% of consumers report finding AI chatbots helpful, and 48% agree that these tools have enhanced their customer service experiences….